Shopping locally and rebooting the economy is the talking point right now, but just how does an independent retailer continue to keep their doors open and reinvent the shopping model whilst also benefiting their staffs health and wellbeing?
The west of Ireland’s premier jewellers Hartmanns of Galway reopened their physical doors over one month ago with an adapted business model to suit the world we are all in now.
These days Hartmanns have adapted their opening days and hours, so every week from Tuesday to Saturday from 10am to 5pm, Hartmanns is open for business.However they have also moved to a more streamlined ecommerce model that allows people to shop 24/7 online at Hartmanns.ie.
Maria Hanley who has worked at Hartmanns for over 18 years explains how the adapted hours and business model has impacted positively on her professional and personal life, “With the arrival of Covid 19 many things have changed, some of which have been positive. Working reduced hours and now having consecutive days off has its benefits, both mentally and physically. I find finishing work at 5pm allows extra time for shopping (locally obviously), visiting family and friends, continued education, walking the prom and using the gym along with socialising and the dreaded house work!! The improved work life balance and realigning how we do business to combat the challenges in this current climate has led to improved productivity. With exciting innovations in how we provide a personal service to our clients that includes the addition of our private diamond viewing room and the Hartmanns by Appointment service, has also helped create a personal customer experience in a positive way.”
The store has had a refurb and they have just launched a new service… Now Special jewellery consultations are available with, Hartmanns by Appointment where you can now book your shopping time at firstname.lastname@example.org or https://hartmanns.ie/book-an-appointment/
“Shopping and supporting local independent businesses is now key to our recovery and survival. Our expert staff are here to help you choose that perfect engagement ring or that significant item of jewellery to mark a very special person or moment in your life. Galway is open for business so come into the city or shop online locally.We are looking forward to seeing you all very soon,” said Richard.
For more information check out https://hartmanns.ie/ or get social across Instagram and Facebook at HartmannsofGalway.